You can reach us via email at thebftcollections@gmail.com or by phone at 786-393-0386.

Our address is P.O. Box 7546 Denver Colorado 80207.

Our team is available 24 hours a day, 7 days a week to assist you with any questions or concerns.

Yes, we offer free shipping for orders over $100.

We accept exchanges within 30 days of purchase. Please ensure items are returned in their original condition.

We accept multiple credit cards for your convenience.

Once your order is shipped, you will receive an email with a tracking number to monitor your package's progress.

Absolutely! You can enter the recipient's address during checkout, and we’ll ensure your gift is delivered directly to them.

Many of our products, such as jewelry and apparel, can be customized. Check the product details for customization options.

Currently, we ship within the United States. Please check back for updates on international shipping.

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